Terms & Conditions

1.About these terms

These terms and conditions govern your use of the website at calderstead.co.uk. By using the site you agree to be bound by them. If you do not agree, please do not use the site.

These terms cover the website only. If you engage us to carry out facilities management, maintenance or compliance work, that work is governed by the written scope, quotation and terms of business we agree with you at the time, which take precedence over anything on this page.

2.About us

The site is operated by Calderstead Facilities Management Ltd, a company registered in England and Wales under company number 17439807. Our registered office is 192 Stoney Lane, Birmingham, B12 8AN. You can contact us at contact@calderstead.co.uk.

3.Using the site

You may use the site for lawful purposes and in accordance with these terms. You must not:

• use the site in any way that breaks the law or infringes anyone’s rights;
• attempt to gain unauthorised access to the site, the server it is hosted on, or any connected system;
• introduce viruses, malware or any other harmful code;
• use automated tools to scrape, copy or extract content from the site, or to submit forms;
• use the enquiry form to send unsolicited commercial messages, or to send anything defamatory, abusive or misleading.

We may suspend or block access to the site for anyone who breaches these terms.

4.Information on the site

The content of this site is provided as general information about our services. It is not advice and should not be relied on as such. We take reasonable care to keep the site accurate and up to date, but we do not warrant that it is complete, accurate or free from errors, and we may change it at any time without notice.

Descriptions of services, sectors and coverage are illustrative of what we offer. Whether we can take on a particular site or piece of work, and on what terms, is confirmed in writing after we have understood your requirements.

5.Enquiries and quotations

Sending an enquiry through the site, by email or by phone does not create a contract between us. Any quotation we provide is an invitation to treat, is valid only for the period stated on it, and becomes binding only when it has been accepted in writing and confirmed by us. Prices on quotations are exclusive of VAT unless stated otherwise.

6.Intellectual property

The content, design, text, graphics, logos and branding of this site are owned by Calderstead Facilities Management Ltd or our licensors and are protected by copyright and trade mark law. You may view the site and print or download pages for your own reference. You may not otherwise copy, reproduce, adapt or republish any part of it without our written permission.

7.Links to other websites

The site may contain links to third-party websites. These are provided for your convenience. We have no control over their content and accept no responsibility for it, or for how those sites handle your personal information.

8.Availability of the site

We aim to keep the site available at all times but do not guarantee that it will be uninterrupted or error-free. We may suspend, withdraw or restrict the availability of all or any part of the site for business or operational reasons without notice.

9.Our liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be excluded or limited under English law.

Subject to that, and to the fullest extent permitted by law, we exclude all conditions, warranties and representations that might otherwise be implied in relation to the site, and we will not be liable for any loss or damage, whether direct, indirect or consequential, arising from your use of or inability to use the site, or from reliance on any information it contains.

If you are a business user, we will not be liable for loss of profit, loss of business, business interruption or loss of business opportunity arising from your use of the site.

10.Privacy

How we collect and use personal information through the site is set out in our Privacy Policy, which forms part of these terms.

11.General

• If any part of these terms is found to be unlawful or unenforceable, the rest will continue in force.
• If we do not enforce any right under these terms, that does not mean we have waived it.
• These terms set out the whole agreement between you and us in relation to your use of the site.
• We may update these terms at any time by posting a revised version on this page. The date at the top shows when they were last changed. Your continued use of the site after a change means you accept the revised terms.

12.Governing law and jurisdiction

These terms, and any dispute or claim arising out of or in connection with them or your use of the site, are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction over any such dispute or claim.

13.Contact

Questions about these terms can be sent to contact@calderstead.co.uk or to our registered office at 192 Stoney Lane, Birmingham, B12 8AN.